Terms of Use & Privacy Policy

Internet Privacy Statement

Matsui has a strong commitment to providing excellent service to all of our customers and visitors of this website, including respecting your concerns about privacy. We understand that you may have questions about how this website collects and uses the information that you provide to us. We have prepared this statement to inform you of the privacy principles that govern this website (“Statement”).

This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organized the Statement by major processes and areas so that you can quickly link to the information of most interest to you.

At Matsui, meeting your needs and expectations form the foundation of everything we do–including protecting your privacy.

If after reviewing this Statement, you have any questions or privacy concerns please send an email to nathan@matsui-color.com, or send a letter to Nathan Unger.

Matsui International Company, Inc.
1501 West 178th Street
Gardena, California 90248 US

Browsing

This website does not collect personally identifiable information when you browse this website and request pages from our servers unless you voluntarily and knowingly provide it to us. This means that we will not know your name, your email address, or any other personally identifiable information just because you browse the website unless you:

  • Access the website from a link in an email that we sent; or
  • Have created a profile and log-in when you access the website.

In these cases we will know who you are based on the information you previously supplied to us. When you request a page from our website, our servers log the information provided in the HTTP request header including the IP number, the time of the request, the URL of your request and other information that is provided in the HTTP header. We collect the HTTP request header information in order to make our website function correctly and provide you the functionality that you see on this website. We also use this information to better understand how visitors use our website and how we can better tune it, its contents, and functionality to meet your needs.

Information We Collect and How We Use It

In order to provide you with a particular service we may need to collect personally identifiable information, we will ask you to voluntarily supply us with the information we need. If you choose to provide us your personal information, such as e-mails, telephone number, company name, we may keep a record of that information. We also periodically ask users for feedback that we use to improve our services, products and add new features. If you respond to these requests we may keep a record of your response.  Information that is provided by a Client, regarding that client, may be passed to third parties; however, it will not be divulged to any third parties except our distributors or if legally required to do so to the proper authorities.  Furthermore, Matsui International will never share, sell, or rent your personal information.  We respect your confidentiality and will keep your personal information guarded as according to the above statement.

Creating a Personal Account

At your choice, you may create a company account containing information necessary to place orders through the Matsui International site. Creating a company account makes it more convenient for you to place future orders. The security of this information is addressed in security section below.

Updating Your Company Account Information

You can access and review, update, or deactivate your company account information online. Please note that Matsui will never send you email requesting your user name, password, credit card number or social security number. If you receive an email that looks like it is from Matsui, but asks you for your credit card number or social security number, it is a fraudulent email, or “phish.” We recommend that you do the following:

  • Forward the email to the Federal Trade Commission at spam@uce.gov or call 1-877-FTC-HELP (1-877-382-4357) to report it. The FTC uses the spam stored in this database to pursue law enforcement actions against people who send deceptive email.
  • Do no click on any links within the email.
  • Delete the email.

If you believe “phishers” have gotten access to your company or financial information, we recommend that you also do the following:

  • Change your password.
  • Contact credit reporting services and have a fraud alert attached to your credit report file. Please be aware that the perpetrator may attempt to use your information to establish accounts or obtain credit at other businesses in their name.

Securing the Transmission and Storage of Information

We treat the information you provide to us as confidential information; it is, accordingly, subject to our company’s security procedures and policies regarding protection and use of confidential information. When we ask you for credit card data, it is transferred over a Secured Sockets Layer (SSL) line, provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. We also use SSL on other pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from “http” to “https.”

After information reaches Matsui, it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of Matsui. Because laws applicable to personal information vary by country, we may put in place additional measures that vary depending on the applicable legal requirements. Information collected on the websites covered by this privacy statement is generally processed and stored in the United States.

Cookies

Our website uses “cookie” technology. “Cookies” are encrypted strings of text that a website stores on a user’s computer. Our website requires the use of a Cookie throughout the online order process. Without Cookies we will not be able to keep information you enter on multiple pages together. Cookies also enable us to customize our website and offerings to your needs and provide you with a better online experience. In addition, Cookies are used to:

  • Allow registered users to sign in without typing their sign-in name each time;
  • Measure usage of various pages on our Website to help us make our information more pertinent to your needs and easy for you to access; and
  • Provide functionality.

The types of Cookies that we use are referred to as “session” Cookies and “persistent” Cookies. Session Cookies are temporary and are automatically deleted once you close your internet browser. Persistent Cookies remain on your computer hard drive until you delete them or are otherwise removed upon expiration. We do not use Cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with Matsui. Cookies do not corrupt or damage your computer, programs, or computer files.

You may set your browser to block Cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our website.

Other Sites

Matsui is only responsible for the privacy statement and content of this website.  Any links are meant strictly for the user’s convenience.  Matsui International has no authority or control over the content found on any external sites.  These sites are not overseen nor belong to Matsui International (“third party sites”).  Links to third party sites do no constitute endorsement in any form, site or content; therefore, Matsui International is not responsible for the content of third party sites.

Matsui Changes to Your Privacy Rights

In the future, we may need to change this privacy statement. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. You should review this privacy statement from time to time for any changes. This statement was last updated on February, 2nd 2015.